Tricer customer service timelines?

[Mnhunter2]

How long does it take for Tricer to get back to the customers or do they have a service line number?

 

[svivian]

@Tricer

 

[JohnnyB]

Wondering the same. One of my bipod legs slid off while hiking and I need it to be replaced.

 

[yo_vinny]

I had a shipping issue (no fault of Tracer's) and their CS response time was fast. Usually just a few hours, but worst case I would get a response next day. Not sure if they have multiple CS reps, but I worked with Cassie and she was great to deal with.