I’ve posted on other threads about this, but want to clear the air so none are in doubt. I purchased multiple pairs of Kahles Helia S binoculars from overseas (Optics Trade). I had to send one pair in for warranty service (sticky focuser). I contacted SONA, and they registered the pair, noting...
I just dealt with this. I sent in a pair of Kahles Helia S binos for a sticky focuser. I purchased them overseas from Optics Trade. SONA accepted them and dealt with all warranty registration. After I sent them to SONA, they were shipped to Austria for service. They were then shipped back to...
I recently purchased multiple pairs of the Helia S from optics trade (great shop), and had one sent in to Swarovski for warranty repair of a sticky focuser. The rep at Swarovski North America (SONA) had me go through the warranty process just as if I’d purchased the binos in the U.S.
They...