I noticed some of the stitching was coming out of my pack. SG told me they double stiched everything so that it wasn't a problem and sent me a shipping label to return it to fix the shipping. Impressed with their customer service.
Love this - Grateful for the outdoors. Struggle with being present with the kids. Love stuff like this because it is a good reminder to look at what is going on around us and adapt as necessary. Thank you!