And for the record, my order was very small compared to most but I got sick of the lack of response. Also, I cancelled several days ago and have yet to see an actual refund.
Refunds are processed the same day on our end.
First, a threat of lawsuit is not going to get anywhere as its really not that much money and second the whole deal was is we were never even offering refunds on rokslide because of the way it was set up. The deal was coolers were paid for, we put...
In the same boat. Paid with my credit/debit card via shopify. Was told on day 63 that I only had 60 days to dispute. Called shopify and their legal team is investigating now. Hopefully the rest of us still get a refund.